(4.3 / 5)1758+ Ratings
Techsmith Reviews
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Feb 8, 2023
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Feb 8, 2023
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Feb 7, 2023
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Feb 5, 2023
Techsmith Customer’s Q&A
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Techsmith FAQs
Who is eligible for the discounted education rate for TechSmith software?
Techsmith's discounted education rate is available to full-time students, staff, and faculty members of K-12 and higher education institutions who will be using the software for an educational purpose.
What are some possible reasons for a credit card not being accepted when purchasing TechSmith software?
There are many possible reasons for a credit card not being accepted, including the card being expired, reaching or exceeding the credit limit, exceeding the daily charge limit, or technical problems on either end of the transaction.
What is TechSmith's return policy for their products?
TechSmith wants you to be satisfied with their products. If, for any reason, the software you receive does not meet your expectations, you may return it to them within 30 days of the date of purchase for a refund of the product price.
What happens to a paid Screencast account if it is not renewed?
If a paid Screencast account is not renewed, it will convert to a Free account. Starting as soon as 60 days after the missed renewal date, TechSmith will begin treating it as a Free account and delete inactive content (no views in a year).